Get a Bypass Code - Current Users
If you are a current Duo user, and you don't have access to your registered device, your device stopped working unexpectedly, or was lost/stolen, a Bypass code can be utilized to grant temporary access. Request a self-service Bypass code when the need arises, until you are able to obtain your registered device or set up a replacement. The Bypass code will provide secure temporary access for 24 hours.Â
Do not confuse the Bypass code with activating your device. The Bypass code is a secure temporary workaround that will allow you to authenticate if you are having various issues (similar to the above) or if your Duo account is not fully set up.Â
Request your Duo Bypass Code
Go to UAlbany's Confirm Your Identity page - https://uapps.albany.edu:8443/itspwdmaint/forgotpwd.htm
Enter your NetID, SSN or Albany ID, and select 'Next'
Answer your personal Security Questions and select 'Next'
Select 'Request Duo Bypass Code'
Copy and store your Duo Bypass code in a secure location.
Take note of Bypass use-case scenarios with helpful links.You have your Bypass code, now use it for the following scenarios:
Activate or reactivate a phone using a registered number. (Includes completing your activation).