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Welcome to the University at Albany!

Information Technology Services (ITS) provides all UAlbany students with the technology resources to complete their coursework and conduct University business.
Students receive a computer account the University with a broad range of IT resources.   Once you activate your account and set your password, you will have access to IT services for the duration of their studies that provides access to a variety of campus IT services including:

• MyUAlbany:  Enroll in classes, obtain financial aid and billing information, check your grades, update your contact information, learn about technology discounts, and more.
• UAlbany Mail:  All students receive a UAlbany email account. Email is an official means of campus communication. All messages from instructors or the University are sent to a student's UAlbany Mail address.
• Blackboard::  Many courses include an online component using Blackboard; some courses are offered entirely online.  All students have access to the Blackboard Student Orientation.
• WiUAlbany:  UAlbanyWiFi is the wireless signal that provides you with internet access while you are on campus.
• Information Commons: Library resources and computers with a suite of academic and productivity software are available.
• Virtual Information Commons:  Remote access to  the same licensed software provided by the University on the Information Commons computers.

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You’ll want to start using campus IT services right away, so it’s important to know how to access and use them. Getting started is easy! Complete the four steps below to activate your account.

1. Get Your PIN
When you were matriculated, a message containing a PIN was sent your studies or employment at the University at Albany.  

• New Admitted Student: You must first complete the instructions stated in the letter of acceptance sent to you by the Admissions Office.  You may be instructed to pay an undergraduate admissions deposit, or if a graduate student, you must wait for the graduate admissions office to finalize your student record after the academic department has approved your acceptance to their degree program.   Approximately two business days after completion of the required action, the University will send a message to the personal email address you provided

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• during the admissions process.

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•  The email will contain instructions about how to set your password and activate your UAlbany account.

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• To retrieve your PIN online, go to the www.albany.edu/myualbany and select "UAlbany Password Set/Reset".  On the Password Set page, select "Forgot your PIN?" and read the instructions.

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• New Employee: Human Resources must enter and complete your employee record.  Approximately two business days after Human Resources confirms you have an active employee record, you will be able to set your password to activate your UAlbany account.

Getting Started is Easy!

1. Activate your account and set your password by the steps at How to Set or Reset Password and Obtain NetID
   

2. Log on to MyUAlbany and other services using your NetID and password at https://www.albany.edu/myualbany

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• Create a complex password. You’ll use it often, so choose something that is easy to remember but difficult for others to guess.
• Setting a password will generate a confirmation message that states the services you can access with your password.  The confirmation message also contains your NetID.
  
  • NetID is composed of your first and last initials followed by six random digits. Memorize your NetID as you’ll use it often and it will never change.
• Never share your password with anyone or save log in information in a browser on a machine used by others. Always close the browser when you complete a session. This prevents unauthorized persons from accessing your account and personal information.

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• Go to www.albany.edu/myualbany. Select "STUDENT LOG ON"  and enter your NetID and password. Click "Login."  You now have access to the MyUAlbany portal.
• Select Email Address within the 'Other Links' panel to obtain your Student email address.  You may also want to confirm or revise your Personal email address
• Always "Sign Out" of MyUAlbany and close all browser windows to protect your information.

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• If you skipped step 3 or don't know your email address, it can be found by selecting Email Address within the 'Other Links' panel in the MyUAlbany portal.

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1. Note

   If the confirmation message states the password was set/reset for MyUAlbany and UNIX systems but was NOT set/reset for the Windows Network, you will only have access to MyUAlbany and not to the University email service.  This can occur because your email account is still processing. Wait another four hours and then complete the password set/reset process again.  If the confirmation message states there is an error with the NetID and does not mention the password being set/reset for any system, your account has not been processed.  New students must wait until 1pm on the next business day after their student record is completed by Admissions Office or the Bursar's Office before attempting the UAlbany Password Set/Reset. For example, if your student record was completed on Friday, you must wait until after 1pm on Monday to set your password. An email is sent to a new student's personal email address when their UAlbany account is ready for activation. If you don't receive the email by 1pm on the next business day after the Admissions Office or Bursar's Office completes your student record, contact the ITS Service Desk.