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This page provides common answers for Reduced Functionality Mode in Microsoft 365 Apps (M365).

What is Reduced Functionality Mode in M365?

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What causes Reduced Functionality Mode?

If you do not have a license for M365 Apps, or if you have M365 Apps will enter reduced functionality mode on a specific computer if:

• You have not activated M365 (using 2-Step Login with Duo) on that computer.
• You have activated M365, but then do not use M365 apps on

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• that computer for 30 consecutive days or more

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• You do not have a license for M365 Apps (i.e. UHS instructors).

How can I restore Full Functionality to M365 Apps?   

In order to return to full functionality you need to activate M365 by signing in with in with your UAlbany credentials. Once this is verified, full functionality is returned to the programs. 

• Activate Microsoft 365 Apps for enterprise on Windows
• Activate Microsoft 365 Apps for enterprise on macOS