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Comment: creating account through the application and disregarding the Sign In link, will not give SSO prompt

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When using the Creative Cloud apps on these computers, users will be prompted to log in.  The log in credentials must be for an active personal Adobe account.  This account is separate from the UAlbany IT account and users must first create their own Adobe account.

Method 1: Create Adobe Account Online

  1. Go to www.adobe.com
  2. Click Sign In
  3. Click Create an account

              Note: You will have to use a personal email address when creating an account 
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        4. Enter your information and click Create account.
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You will receive an email prompting you to complete and verify the account creation.

Method 2: Create Adobe Account Through Creative Cloud Application

  1. Open Creative Cloud Application
  2. Click Create an Account
    1. Note: You can use your UAlbany email)

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    1. Disregard the "You may be able to create an account with your organization" message and enter a password

       3. Enter a password and click Continue

       4. Enter your information and click Create account.
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You will receive an email prompting you to complete and verify the account creation.

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Launch an Adobe Creative Cloud app

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  1. Click the Adobe Creative Cloud icon.


  2. When prompted, enter the email address associated with your personal Adobe account and click Continue.  Do not use your NetID. 
    Note: This may or may not be you your UAlbany email address.



  3. When prompted, enter the password of your personal Adobe account and click Continue.


  4. When Adobe Creative Cloud launches, click Done to use the app.


  5. On the Files tab, click the plus sign icon to create a new file.

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