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Welcome to the University at Albany!

Information Technology Services (ITS) provides the University with a broad range of IT resources.   You will have a computing account and electronic credentials that will give you access to these Once you activate your account and set your password, you will have access to IT services for the duration of your studies or employment at the University at Albany.  

• MyUAlbany:  Enroll in classes, obtain your semester schedule, financial aid, housing and billing information, check your grades, update your contact information, learn about technology discounts, and more.
• UAlbany Mail:  The University uses email as an official means of communication with students.  Messages from your instructors or the University will be sent to your UAlbany email address.
• Blackboard::  Many courses include an online component using Blackboard; some courses are offered entirely online.  All students have access to the Blackboard Student Orientation.
• WiUAlbany:  UAlbanyWiFi is the wireless signal that provides you with internet access while you are on campus.
• Information Commons: Library resources and computers with a suite of academic and productivity software are available.
• Virtual Information Commons:  Remote access to  the same licensed software provided by the University on the Information Commons computers.

Getting Started is Easy!

1. Activate Your Account

• Go to the MyUAlbany Welcome page at http://www.albany.edu/myualbany and select UAlbany Password Set/Reset. 
• To complete a Password Set, you must enter your SSN or AlbanyID, date of birth, and PIN. 
  Upon completion of the acceptance process or paying your deposit, a PIN (personal identification number) is sent the next business day New Admitted Student: You must first complete the instructions stated in the letter of acceptance sent to you by the Admissions Office.  You may be instructed to pay an undergraduate admissions deposit, or if a graduate student, you must wait for the graduate admissions office to finalize your student record after the academic department has approved your acceptance to their degree program.   Approximately two business days after completion of the required action, the University will send a message to the personal email address you provided to the University during the admissions process.   If you did not receive this message, select [Forgot your PIN?] on the Password Set page and follow the instructions to retrieve your PIN.
• Next, follow the instructions to create a complex password and set the security questions for your account. 
• When you successfully complete the steps, a confirmation message will display your NetID and the systems to which you are granted access.
  
  • The NetID is usually composed of your first and last initials followed by random digits. Memorize your NetID as you’ll use it often and it will never change.
• Never share your password with anyone or save log in information in a browser on a machine used by others. Always close the browser when you complete a session. This prevents unauthorized persons from accessing your account and personal information.

2.  Log On to MyUAlbany

• Go to http://www.albany.edu/myualbany.  Select STUDENT LOG ON and when prompted, enter your NetID and password.  Follow the instructions to enter the MyUAlbany portal.
• Within the MyUAlbany portal, select Email Address to obtain your UAlbany email address.  You should also verify your personal email address and information in your account, and update it whenever there are changes.
• Proceed with any other tasks the University has instructed you to complete.
• Always "Sign Out" of MyUAlbany and close all browser windows to protect your information.

3.  Log On to UAlbany Mail

• When you completed the Password Set/Reset process, the confirmation screen should state that your UAlbany Mail password was set/reset.  As instructed, wait at least 15 minutes before you attempt to log on to your email account.
• A link to UAlbany Mail can be found at http://www.albany.edu/myualbany and within the MyUAlbany portal. 
  
  • If you skipped step 3, your UAlbany Email Address can be found within the MyUAlbany portal.
• Select UAlbany Mail.  Enter your NetID and password to access your mailbox using Outlook Web App (OWA).
  • The University's email system is hosted by Microsoft Office 365 for Education and provides a calendar and an address book with University contacts. 
• Always "Sign Out" of UAlbany Mail and close all browser windows to protect your information.
• Your mobile device can be used to access messages in your mailbox.
  • Instructions for configuring a mail client or mobile device (phone or tablet) for UAlbany Mail
• You can filter your messages using optional settings in your mailbox.
  Instructions for creating a Forward All rule in your UAlbany Mail account The email will contain instructions about how to set your password and activate your UAlbany account.
• New Employee: Human Resources must enter and complete your employee record.  Approximately two business days after Human Resources confirms you have an active employee record, you will be able to set your password to activate your UAlbany account.

Getting Started is Easy!

1. Activate your account and set your password by the steps at How to Set or Reset Password and Obtain NetID
   

2. Log on to MyUAlbany and other services using your NetID and password at https://www.albany.edu/myualbany

   Note

   If the confirmation message states the password was set/reset for MyUAlbany and UNIX systems but was NOT set/reset for the Windows Network, you will only have access to MyUAlbany and not to the University email service.  This can occur because your email account is still processing. Wait another four hours and then complete the password set/reset process again.  If the confirmation message states there is an error with the NetID and does not mention the password being set/reset for any system, your account has not been processed.  New students must wait until 1pm on the next business day after their student record is completed by Admissions Office or the Bursar's Office before attempting the UAlbany Password Set/Reset. For example, if your student record was completed on Friday, you must wait until after 1pm on Monday to set your password. An email is sent to a new student's personal email address when their UAlbany account is ready for activation. If you don't receive the email by 1pm on the next business day after the Admissions Office or Bursar's Office completes your student record, contact the ITS Service Desk.