...
To reset the 2-step login settings for Epay, students should contact Financial Aid, as the staff there can verify the user's identity and reset it.
| Note |
|---|
While Epay's login is based on NetID and password, like other UAlbany services, its 2-Step Login is different from the main 2-Step login. If your Epay 2-step login is not working, you should contact Financial Aid. |
Authorized Payers
Parents/Guardians also have the ability to access E-Pay as an "Authorized User." This access is set up by the student from inside their E-Pay account. The student inputs a personal e-mail address for the user, and the level of access the user will be allowed to have. An e-mail is then sent to the authorized user with a temporary password. Once logged in (username is the user's e-mail address), the user can change their password, view bills, or make payments according to their permission level.
...