Action
The Temporary Internet Files (or cache) folder contains web page content that is stored on the computer's hard disk to facilitate quicker viewing of pages. This cache permits the browser to download only the content that has changed since the web page was last viewed, instead of downloading all content each time the page is displayed. Periodically, you should delete the files in the Temporary Internet Files folder.
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NOTE: We recommend that you clear the browser's cache and, when the process completes, close any open windows, quit/exit the browser and then relaunch the browser.
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Instructions
Browsers
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- Windows: Ctrl + Shift + Delete
- MacOS: Command + Shift + Delete
Firefox
- Select Firefox menu >Settings
- Select Privacy & Security link
- Select Clear Data button in the Cookies and Site Data section
- Check the box for Cached Web Content and uncheck the other boxes
- Click Clear button
Chrome
- Select Chrome menu > Settings
- Select Privacy & Security link
- Select Clear browsing data link under the Privacy and security section
- Select "All time" from the "Time range" drop-down menu
- Check the box for Cached images and files and uncheck the other boxes
- Select Clear data button
Safari
- Select Safari menu > Clear History and Website Data
- Select All history from the Clear drop-down menu
- Select Clear History
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This will clear all cache, cookies, and history from Safari. |
Edge
- Select Edge menu>Settings
- Select Privacy, search, and services link
- Select Choose what to clear button under Clear browsing data section
- Select "All time" from the "Time range" drop-down menu
- Check the box for Cached images and files and uncheck the other boxes
- Select Clear now button
Internet Explorer
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For Windows 8/8.1, you will need to launch Internet Explorer in Desktop Mode. In Windows 8 mode, click the "Page Tools" icon (wrench) and select "View on the desktop." |
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