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- You have not activated M365 (using 2-Step Login with Duo) on that computer.
- You have activated M365, but then do not use M365 apps on that computer for 30 consecutive days or more.
- You do not have a license for M365 Apps (i.e. UHS instructors).
How can I restore Full Functionality to M365 Apps?
In order to return to full functionality you need to activate M365 by signing in with your UAlbany credentials. Once this is verified, full functionality is returned to the programs.
- Activate Microsoft 365 Apps for enterprise on Windows
- Activate Microsoft 365 Apps for enterprise on macOS
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