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Issue
When attempting to view a CopyLeaks Similarity Report within Brightspace, you may see one of the the below error messages. Safari and Firefox users are primarily affected, or when using a private/incognito browsing tab.
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- In the top-left corner, click Safari → Settings.
- Click the Privacy tab.
- Uncheck the setting for "Prevent cross-site tracking".
- Try loading your Similarity Report again.
Firefox
- Open a new tab and navigate to "about:preferences".
- Search for "cookies".
- Under Enhanced Tracking Protection, select Custom.
- For the Cookies category, select Cross-site Tracking Cookies.
- Try loading your Similarity Report again.
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