Minerva chatbot uses artificial intelligence (AI) and natural language processing to simulate conversation with users. Minerva will answer basic questions by users and provide customer support 24/7 instantaneously, in more than 50 languages. Overall, Minerva Chatbot can greatly enhance the student and faculty experience by providing fast, convenient, and reliable access to information or support services related to financial aid or billing, graduation, campus center facilities, advising, classes, transcripts, housing, admission, COVID-19, medical services, etc...
Features:
Available To:
- Faculty
- Employees
More Information:
- For more information on Minerva Chatbot, contact the ITS Service Desk.