Welcome New Students!
Information Technology Services (ITS) provides all UAlbany students with the technology resources to complete their coursework and conduct University business.
Students receive a computer account for the duration of their studies that provides access to a variety of campus IT services including:
- MyUAlbany: Register for classes, get financial aid and billing information, check your grades, update your contact information and more.
- UAlbany Mail: All students receive a UAlbany Mail account. Email is an official means of campus communication. All messages are sent to a student's UAlbany Mail address.
- Blackboard Learning System: Many courses include an online component using Blackboard; some courses are offered entirely online.
- WiUAlbany: UAlbanyWiFi is the wireless signal you can access on campus.
- Virtual Information Commons: Remote access to licensed software provided by the University.
Activate Your Account
You’ll start using campus IT services right away, so it’s important to know how to access and use them. Getting started is easy! Complete the four steps below to activate your account.
1. Get Your PIN
When you were matriculated, a message containing a PIN was sent to the personal email address you provided to the University during the admissions process. Use this six-digit number to set your password and obtain your NetID. Do not share your PIN with anyone. If you need your PIN, contact the ITS Help Desk at (518) 442-3700 or visit Lecture Center 27. Your PIN cannot be re-issued by email.
- To retrieve your PIN online, go to the www.albany.edu/myualbany and select "UAlbany Password Set/Reset". On the Password Set page, select "Forgot your PIN?" and read the instructions.
2. Create a Complex Password and Get Your NetID
Your NetID and the password you create are used for the log in to IT services at the University. Go to the MyUAlbany Welcome at www.albany.edu/myualbany and select "UAlbany Password Set/Reset.". Enter your PIN and personal information. You may enter the AlbanyID number issued to you during the admission process instead of entering an SSN.
- Create a complex password. You’ll use it often, so choose something that is easy to remember but difficult for others to guess.
- Setting a password will generate a confirmation message that states the services you can access with your password. The confirmation message also contains your NetID.
- NetID is composed of your first and last initials followed by six random digits. Memorize your NetID as you’ll use it often.
- Never share your password with anyone or save log in information in a browser. This will help prevent unauthorized persons from accessing your account.
3. Log In to MyUAlbany
- Go to www.albany.edu/myualbany. Select "STUDENT LOG ON" and enter your NetID and password. Click "Login." You now have access to the MyUAlbany portal.
- Select Email Address within the 'Other Links' panel to obtain your Student email address and confirm or revised your Personal email address
- Always "Sign Out" of MyUAlbany and close all browser windows to protect your information.
4. Log In to Your UAlbany Mail Account
- You will need to wait at least 15 minutes after setting your password before you attempt to log into email.
- Go to www.albany.edu/myualbany. Select "UAlbany Mail." Enter your NetID and password. Click "Login." You now have access to Outlook Web App (MS Office 365), the web interface to your UAlbany Mail account.
- Your email address is based on your first initial and last name @albany.edu and may contain your middle initial or digits to ensure it is unique.
- If you skipped step 3 and need your email address, it can be found within MyUAlbany by selecting Email Address within the 'Other Links' panel in the MyUAlbany portal.
- Always "Sign Out" of UAlbany Mail and close all browser windows to protect your information.
- Instructions for configuring a mail client or mobile device (phone or tablet) for UAlbany Mail
- Creating a Forward All rule for UAlbany Mail