- Virtual EMS provides a fair, transparent process for the most efficient use of University facilities.
- The system can be accessed from most modern web browsers (Internet Explorer 11.0/10.0, Firefox 30+, Google Chrome 30+, and Safari) .
- Campus customers and UA website visitors can see immediately if a space is available.
- All rooms and reservations feed into a master calendar (the University's public calendars can be found at: events.albany.edu).
- EMS is the system of record for academic scheduling.
Frequently Asked Questions
Q. How do I reserve space on campus?
Visit the site of the venue manager to learn prerequisites and then submit a request.
Q: How do I Log in to Virtual EMS?
A: Faculty/Staff may log in using their University NetID and password.
Students once approved by Student Involvement who are affiliated with an approved Student Group may log in to the Event Management System (EMS) using their University NetID and password.
Off Campus Customers: if you will be requesting University spaces on a more regular basis, you may request an EMS account through a Service Desk Request. Please note: all off campus users of University facilities will need to apply for a Revocable Permit.
Q: Is there documentation, a "how to" guide?
A: Naturally....please see the tutorial here. You may also read the vendor's complete user manual here.
Q: What browsers are compatible with Virtual EMS?
A: Per DEA documentation: the web components (Virtual EMS, Web Client and the CPI) will work with: Internet Explorer 7.0-11.0 Firefox, Google Chrome and Safari
Q: Who has access to Virtual EMS?
A: Faculty/Staff and Students affiliated with an approved Student Group may log in to the Event Management System (EMS) using their University NetID and password.
Q: I have an error message. What might that mean?
that states: "The date(s) you requested violates your last allowable booking date"
A: You have requested a date outside of the available time to make a request. This same message can be caused by a variety of things:
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| The date(s) you requested violates your last allowed booking date |
| Request violates building hours |
Q: The "browse for events/facilities/space" and the "reservations" features are not working properly.
A: You may need to clear the cache in your web browser. See the AskIT wiki How to Clear Browser Temporary Internet Files or Cache or https://wiki.albany.edu/x/EASX.
Q: Why should I be using EMS?
A: It will help you coordinate many vital campus services like dining, catering, multimedia support, and housekeeping for event programming. In many cases Virtual EMS is your only means to making a reservation request.
Q: Is there a mobile version of VEMS?
A: Yes, if If you access VEMS from a mobile device you are redirected to the mobile version. It does not require a client download, the web application is dynamically reformatted for use on a mobile device.