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Log In

Set your Password, get your NetID, and log in to most of the IT services at UAlbany by going to www.albany.edu/myualbany.

The MyUAlbany portal has links to many services, University news, and allows you access to your academic, financial, and other important information.

Wi-Fi and Networking

UAlbanyWiFi is the secure wireless service used on campus by students, faculty, and staff.  It authenticates with your NetID and Password, and requires support for the WPA2-Enterprise protocol.

To connect to UAlbanyWiFi wireless service on a smartphone or tablet, the following general steps should help:

  1. In Settings, view the available wireless networks
  2. Choose UAlbanyWiFi
  3. Enter your UAlbany NetID and Password
  4. If prompted, accept/trust the certificate
  5. The connection should complete and reconnect automatically when you are in range of a UAlbanyWiFi signal again

E-mail

UAlbany Mail is part of Microsoft’s Office 365 for Education. If you don’t already know your University e-mail address, it is posted within MyUAlbany.

To connect to UAlbany Mail on a smartphone or tablet, the following general steps should help:

  1. In Settings, choose to add an account
  2. Choose the type, Exchange or Corporate
  3. Enter your UAlbany e-mail address and your password
  4. The account should set up and may present further options for personalization
  5. New messages will be automatically delivered to the device

Security

Never share password information with anyone; it keeps your data and files safe.  You are responsible for maintaining the security of your computer.  Be sure to have active anti-virus software installed and running, and keep the operating system and other software updated.

Software

Office 365 is available for free via download through UAlbany Mail as long as you are a student at UAlbany. It allows installing a full version of Microsoft Office on your computers and mobile devices.  Other software applications are available for purchase by using the Technology Discount links in MyUAlbany.

Computers and Printing

The Information Commons (IC), located in the three University libraries, has computers with Microsoft Office and academic software.

Printers are available in the IC areas of the Libraries. You can print from the IC computers or your own laptop!

While ITS has no general computer requirements, we recommend students purchase an extended warranty or service contract to cover repairs to their computer.

File Storage

Office 365 includes OneDrive for Business, with 1TB of online storage and Office Web Apps to edit or collaborate on documents.

Access to your S Drive, your personal UNIX space with 100MB of storage, is available when you use the IC computers or a personal computer.

Training

Free non-credit workshops are available to learn popular software applications including Microsoft Office (e.g. Word, Excel, PowerPoint, Access), web and design (e.g. Adobe Photoshop, Dreamweaver), and more.

Get Help

ITS offers help with the services listed above. For more details about services or to obtain help, please contact us.

  • General Information can be found online at www.albany.edu/its
  • Call the ITS Help Desk at 518-442-3700
  • Visit the ITS Help Desk in Lecture Center 27

For assistance with Wi-Fi and internet access in the dorms, call the Residential Student Help Line at 518-442-4588 or go to www.myresenet.com.

For assistance with cable TV in the dorms, call Time Warner at 518-640-8621.

 

Still have Questions?  Submit the Student Service Desk Request Form

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