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Link to Self Care Portal: https://cucm-pub-p101.uc.albany.edu/ucmuser/ 

Change ring status of line appearances

  1. Log into Self care portal with your NetID and password : https://cucm-pub-p101.uc.albany.edu/ucmuser/ 
  2. Click on phone > Settings
  3. Under Ring Settings select "Flash only" for lines you don't want to ring

Add or change speed dial numbers (left side of phone screen)

  1. Log into Self care portal with your NetID and password : https://cucm-pub-p101.uc.albany.edu/ucmuser/ 
  2. Click on Phone Settings on the left
  3. Click Speed Dial Numbers
  4. Click Add New Speed Dial
  5. Fill in the phone number, label, and speed dial number (for order), then click Save



Need more help? Contact the ITS Service Desk.



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