Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 23 Next »

No longer have access to the personal email address where your PIN was being sent?

Please reach out to the appropriate office below to have your personal email address updated.

  • If you are a new undergraduate student, please contact Admissions

  • If you are a new Graduate Student, please contact Graduate Admissions

  • If you are a non-matriculated student, or a visiting student please contact General Studies

  • If you are an Employee, Volunteer or Emeritus, Please do the following:

    • Human Resources - Contact University at Albany HR (State HR, Volunteer, Emeritus) and provide your personal email address, then use the Self Service PIN Retrieval to request your PIN.

    • Research HR - Contact RF HR and provide your personal email address, then use the Self-Service PIN Retrieval to request your PIN.

Action

Retrieve your PIN which will allow you to Set Your Password to activate your account.

Instructions for Retrieving your PIN

  1. Navigate to Set Your Password.

  2. Select Continue on Request PIN page.

    image-20241004-174738.png

  3. Enter your SSN or Albany ID, DOB and Select ‘Next’

    image-20241004-175240.png

  4. Please note, it can take up to fifteen minutes to receive your personal email that is on record. Once the request is made, you will receive a confirmation to your UAlbany Email address.
    After 15 minutes, if you still have not received your PIN, please check your JUNK or SPAM mail folder.

    Select Return to Dashboard to go to main page.

    image-20241004-175930.png




Need more help? Contact the ITS Service Desk.


  • No labels