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<Delete all bolded text in brackets before publishing this page.>

<Use the Excerpt Include macro to pull in the Service Catalog description of your service.  2-Step with Duo is listed here as an example.>

2-Step with Duo provides an additional layer of protection to your UAlbany account by requiring you to confirm your identity with a verified Duo push when logging into campus IT services.  This helps ensure you are the only person who can access your account, even if someone steals your password. It also helps secure the University's electronic resources, so using 2-Step with Duo is required to access protected services.

<Below the description, add additional information about this service, such as:>


  • <Any prerequisites or information specific to getting started>
  • <Other information that helps customers understand how to begin using this service(s)>
  • <Additional narrative as needed>

Services:

  • Procurement--ITS provides recommendations for printers
  • Track your Asset Inventory–a designated Point of Contact in every division, college, and school serves as a liaison to advance lifecycle recommendations
  • Deploy/Setup
  • Maintain/Service/Repair
  • Retirement and Disposal–Prepare computers for surplus in compliance wit University policies

Features:

  • <If this page is designed for one service, you can add ~3 features.>
  • <If you have multiple services listed under the Services section above, delete the Features section>

More Information:

Quick Login:

  • <Add the url for logging into this Service Offering. Delete this section if there is no URL.>

Related Articles:

  • Windows 11 FAQ coming soon

  • Hardware Lifecycle Services
  • Software and Applications Distribution
  • Desktop and Mobile Device Support

Related Requests:

  • <url to form for requesting the Service Offering>

  • <Delete this section if there are no related forms or Requests>



Need more help? Contact the ITS Service Desk.


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