Action
Web browsers have tools to turn on or off text windows called "pop-ups". When visiting unfamiliar web pages, it is a precautionary measure to block pop-up windows as they could be used to display annoying ads or possibly impose a security risk. However, on trusted sites, you may need to allow pop-ups in order to access the full functionality of the site.
If you enable the pop-up blocker in your browser, we recommend adding UAlbany sites (*.albany.edu) as "trusted or accepted" sites. Several UAlbany web applications (MyUAlbany, Blackboard, and IAS) require the use of pop-up windows.
Most browsers show a prompt to allow pop-ups one time or any time in the future for a site when one is blocked, but some block them silently and require manually changing settings.
Instructions
Firefox
- Open Firefox menu (upper right) > Options > Privacy & Security tab
- Scroll down to the Permissions section
- Next to the checked "Block pop-up windows," click the Exceptions button
- Type the address of the trusted site (or at least albany.edu) in the "Address of website" box
- Click Allow, then click Save Changes and close Options
Safari
On a macOS computer:
- Open Safari menu (upper left) > Preferences... > Security tab
- Check or uncheck the "Block pop-up windows" box
- Close Preferences
On an iOS device:
- Open the Settings app
- Scroll down to the Safari section
- Toggle the "Block pop-ups" settings off or on
Chrome
- Open Chrome menu (upper right) > Settings
- Scroll down and click "Advanced..."
- Click "Content settings..."
- Click "Pop-ups and Redirects,"
- Click the "Add" button and type the address of the trusted site (or at least albany.edu) in the box at the bottom of the list
- Click Add and close Settings
Edge
- Open More menu (upper right) and choose Settings
- Select "Cookies and site permissions" on the left
- Select "Pop-ups and redirects" from the All Sites list
- Click Add in the Allow section
- Type in the following site:
[*].albany.edu - Click Add
Internet Explorer
- Open Tools menu > Internet Options > Privacy tab
- Under "Pop-up Blocker," click Settings
- Type the address of the trusted site (or at least albany.edu) in the "Address of website to allow:" window
- Click Add > Close > OK