Welcome New Students!   

Information Technology Services (ITS) provides all UAlbany students with the technology resources to do their coursework and conduct University business.

Students receive a computer account for the duration of their studies that provides access to a variety of campus IT services including:

• MyUAlbany:  Register for classes, get financial aid and billing information, check your grades, update your contact information and more.
• UAlbany Mail:  All students receive a UAlbany Mail account. Email is an official means of campus communication. All messages are sent to a student's UAlbany Mail address.
• Blackboard Learning System:  Many courses include an online component using Blackboard; some courses are offered entirely online.

Activate Your Account

You’ll start using campus IT services right away, so it’s important to know how to access and use them. Getting started is easy! Complete the four steps below to activate your account.

1. Get Your PIN

When you matriculated, a message containing a PIN was sent to the personal email address you provided to the University during the admissions process. Use this six-digit number to set your password and obtain your NetID. Do not share your PIN with anyone.  If you need your PIN, contact the ITS Help Desk at (518) 442-3700 or visit Lecture Center 27. Your PIN cannot be re-issued by email.

• To retrieve your PIN in the future, go to the www.albany.edu/myualbany and select "UAlbany Password Set/Reset".  On the Password Set page, select "Forgot your PIN?" and read the instructions.

2. Create a Complex Password and Get Your NetID

• Your NetID and the password you create are used for the log in to IT services at UAlbany.
• Go to the www.albany.edu/myualbany and select "UAlbany Password Set/Reset."  Enter your PIN and your personal information. 
  
  • You will need to enter your AlbanyID (9-digit number that begins with zero), if you do not have an SSN on record with the University.  The AlbanyID is issued to new students during the admissions process. 
• Create a complex password. You’ll use it often, so choose something that is easy to remember but difficult for others to guess.
• Creating the password will generate a confirmation message with your NetID. It is composed of the first initial of your first and last names followed by six random digits. You should memorize your NetID as you’ll use it often.
• Never share your password with anyone or save log in information in a browser. This will help prevent unauthorized persons from accessing your account.

3. Log In to MyUAlbany

• Go to www.albany.edu/myualbany. Select "STUDENT LOG ON"  Enter your NetID and password. Click "Login." You now have access to the MyUAlbany portal.
• "Sign Out" of MyUAlbany and close all browser windows to protect your information.

4. Log In to Your UAlbany Mail Account

• Go to www.albany.edu/myualbany. Select "UAlbany Mail." Enter your NetID and password. Click "Login." You now have a access to Outlook Web App (OWA), the web interface to your UAlbany Mail account.
• Your email address is based on your first initial and last name @albany.edu and may contain your middle initial or digits to ensure it is unique. Find it by selecting "Email Address" from the "Other Links" panel in the MyUAlbany portal.
• "Sign Out" of UAlbany Mail and close all browser windows to protect your information.
• Instructions for configuring a mail client or mobile device (phone or tablet) for UAlbany Mail can be found within OWA and in this wiki.

Need Help?

Contact the ITS Help Desk at (518) 442-3700 or visit Lecture Center 27.