Attackers use a variety of methods to scam you, including text messaging, email, and electronic forms. Protect yourself by following a few simple rules:

1. Deny any request for Duo 2-step that you didn’t initiate and reset your password immediately! Your account has been compromised and someone has your password. Select "I'm not logging in" to report this to ITS. Scammers will continue to target you until you reset your password.

   
   

2. Be skeptical of emails that promote job opportunities for high wages doing minimal work especially if they are not from a known source (i.e. Handshake, University Offices, etc). Be aware, there are times where a job scam might appear to be sent from an albany.edu email address.
   
   

3. ITS will not contact you via any method (text, call, or email) to obtain your password or Duo 2-Step code. 
   
   

4. Use Phish Alert to report any suspicious email messages.
   
   

Examples of scammer Texts, Emails, and Webforms

Text Message:

UAlbany ITS does not text students. If you receive any text messages regarding your UAlbany account, DENY the request and RESET your password.

Email:

If you receive a suspicious email, REPORT it!

Online Forms: 

Be careful when providing personal information (especially account passwords) on any webform and confirm the form is from a credible source. If you have completed an online form that you suspect may be fraudulent, RESET your password as soon as possible.