Changes to UAlbany Mail, Office 365 and Outlook Client Logins

Owned by
Mike Grosshandler
Last updated: Nov 08, 2023
2 min read

ITS is pleased to inform you that we are making it easier for you to log in to UAlbany Mail and related Microsoft services. 

When you log in at mail.albany.edu, you will be able to use your password and any of the following credentials:

  • Your NetID

  • The first part of your email address (what comes before @albany.edu)

  • Your full email address

All Microsoft login pages and the Outlook client on your workstation will be redirected to the University login page:

 

Depending on your method of accessing UAlbany Mail, you may already log in using this window, so this is not a major change. However, if you log in via other methods, after entering your email address, you may be redirected to the login screen. You may log in with your NetID or your email address.

The affected logins include the following applications:

  • Outlook Web App (e.g. outlook.office365.com)

  • Outlook client on your workstation

  • Outlook mobile clients (iOS, Android)

  • iOS Mail app (iPhones and iPads)

  • OneDrive for Business

  • OneDrive for Business Desktop Sync Client

  • Tea,s

Once the login modifications are completed, you will be presented with a pop-up of the University’s login page (shown above) by those applications.

Note:

When logging in, you may see the following screen:

If you see this, select Work or school account.

Click here to learn more about One Drive for Business.

Faculty/Staff: If you are currently running older versions of the above applications and encounter problems logging in, please contact your Technical Coordinator to upgrade to the latest version.

Students: You can download updated versions of these applications from your UAlbany Mail account.

For any questions, please contact the ITS Service Desk at (518) 442-3700 or submit a request online.