UAlbany Mail

 

ITS supports accessing UAlbany Mail using the Outlook mail client.  At this time, "New Outlook" is available, but not recommended.  We recommend using the "Classic Outlook" at this time.

ITS offers three mailbox types, all of which contain a calendar: 

  1. Personal mailboxes - All faculty, staff and students are automatically provided a Personal mailbox.

  2. Departmental mailboxes - When Personal mailboxes do not fit a business need, a Departmental mailbox may be requested by a department.  One or more individuals are granted access to the Departmental mailbox.

  3. Room mailboxes - This type of mailbox is requested so the calendar portion can be used to manage the scheduling of a conference room, etc.  A room is simply invited to a meeting just as any person would be invited.  Similar functionality is also available in the form of an Equipment Calendar, also available from the same link.

ITS offers two distribution group types:

  1. Distribution Groups - These are included in the Global Address List (GAL) and offer email distribution group functionality.

  2. Microsoft 365 Groups -  These are also included in the GAL, but in addition to the email distribution group functionality, they also offer:

    1. Group Calendar

    2. Group OneDrive for Business space (1TB)

    3. Group OneNote notebook

    4. Web interface for viewing and responding to the group's messages

In addition to the above offerings, Microsoft Teams is available and offers a rich collaboration experience that can often reduce the need for email.