Archive Hardware or Peripherals do not operate as needed or expected

ITS provides self-help and field support to faculty and staff offices to maintain, service, and repair computers and mobile devices

Repairs for Computers, Mobile Devices

• Computer under Warranty

• ITS recommends all Computers be purchased with a warranty
  
  

  • Recommended Computers and Peripherals

  • How to determine if your device is under warranty

  • Contact the Service Desk to request additional information

• Computer not under Warranty

Apple/Mac iOS

PC/Dell/Windows

• Recommended Energy Settings to receive ITS Provided Updates

• Enable Remote Desktop on Windows

Printers

Speakers/Mics/Cameras

• Troubleshooting- Speakers without Sound

Related Articles:

• Windows 11FAQ coming soon

• Hardware Lifecycle Services

• Software Application and Distribution

• Printing and Related Services

Policies and Related Documents:

• Connecting Devices to the University Network

• Standards for Connecting Devices to the University Network

• Standards for Connecting Servers to the University Network