How to Surplus Computers, Phones, Tablets and Associated Peripherals

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Last updated: Sep 26, 2024 by Lyons, Andrew H
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If you are in a department that has a Technology Coordinator, please work with that individual to have your items surplussed. 

When retiring computers and other equipment care must be given to assure that any information saved on the equipment is securely erased or destroyed.  Many devices, not just computers, have hard drives that may have sensitive data. To maintain security, it is extremely important that this data is erased or the hard drive shredded.  If you have any questions about data on a device before surplussing, contact the ITS Service Desk.

For items not listed below, contact Asset Management.

 

For all items below, ITS will work with Asset Management for removal from inventory

Computers

  1. Email askIT@albany.edu stating that you have computer(s) that need to be surplussed.

  2. ITS will pick up the computer for secure disposal.

Tablets and Phones

  1. Reset your device to factory settings.  This will erase all of your data.  Most devices have this feature under Settings.  If you need assistance, contact the  ITS Service Desk.

    1. Instructions for iPhone, iPad and iPod Touch.

    2. For other phones, google the model of your phone or contact the ITS Service Desk for assistance.

  2. Email askIT@albany.edu stating that you have device(s) for surplus.

  3. ITS will pick up the device(s) and have the chip in the device securely shredded. 

Printers

  1. If the printer has a maintenance agreement, check for any mandated processes. 

  2. Email askIT@albany.edu stating that you have a printer(s) that needs to be surplussed.

  3. ITS will remove the hard drive from the printer if there is one and take the hard drive for secure disposal.

Items Ordered through Sponsored Programs

  1. Items that were purchased through Sponsored Programs should have a red and white label  Click here and scroll down to Research Foundation Assets and then Sample Research Sponsor Tags to see an example.

  2. Reach out to the owner of the item to see if they want it returned.

  3. If it is determined that the item should be surplussed, go through steps above.Â