Archive Security or Virus Remediation or Support

ITS provides self-help and field support to faculty and staff offices to maintain, service, and repair computers and mobile devices

Repairs for Computers, Mobile Devices, and Printers Under Warranty

• ITS recommends all Computers be purchased with a warranty
  
  

  • Recommended Computers and Peripherals

  • How to determine if your device is under warranty

  • Contact the Service Desk to request additional information

Apple/Mac iOS

• Disabling Gatekeeper on MacOS to Run Installation Package

• Enroll your computer in Jamf

• Slow Computer Troubleshooting

PC/Dell/Windows

• Recommended Energy Settings to receive ITS Provided Updates

• Windows 10 How to and accessibility

• Enable Remote Desktop on Windows

• Slow Computer Troubleshooting

Browser issues

• Web Browser: Login Error–request entity too large

• Web Browser Settings and Troubleshooting

Peripherals issues

• Troubleshooting- Speakers without Sound

Software issues

•  Using Adobe Creative Clod App to Install Adobe application

Related Articles:

• Windows 11FAQ coming soon

• Hardware Lifecycle Services

• Software Application and Distribution

• Printing and Related Services

Policies and Related Documents:

• Connecting Devices to the University Network

• Standards for Connecting Devices to the University Network

• Standards for Connecting Servers to the University Network