If you are a current Duo user, and you don't have access to your registered device, your device stopped working unexpectedly, or was lost/stolen, a Bypass code can be utilized to grant temporary access. Request a self-service Bypass code when the need arises, until you are able to obtain your registered device or set up a replacement. The Bypass code will provide secure temporary access for 24 hours.
Request your Duo Bypass Code
- Go to UAlbany's Confirm Your Identity page - https://uapps.albany.edu:8443/itspwdmaint/forgotpwd.htm
- Enter your NetID, SSN or Albany ID, and select 'Next'
- Answer your personal Security Questions and select 'Next'
- Select 'Request Duo Bypass Code'
- Copy and store your Duo Bypass code in a secure location.
Take note of Bypass use-case scenarios with helpful links. - You have your Bypass code, now use it for the following scenarios: