Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 25 Next »

Unable to render {include} The included page could not be found.

Instructions

Follow these instructions to retrieve a previous version of a file/folder on your U: drive or V: drive. Versions of files/folders are made several times a day and are kept for 21 days.

How to recover a deleted file

1. Navigate to Finder -> Go -> Connect to Server.



2. Enter the complete path to the folder you wish to recover a file or folder from, then add ~snapshot to the end.



3. If you see the following window, enter your netid and password and click Connect.

4. You will see a Connecting to Server window:

5. Double click on the folder with the time stamp that is before the file or folder was corrupted, changed, or deleted.


 6. Copy the file or folder you want to recover to a location where you can easily retrieve it (e.g. your desktop).


Need more help? Contact the ITS Service Desk.



  • No labels