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Welcome New Students!   

Information Technology Services (ITS) provides all UAlbany students with the technology resources to complete their coursework and conduct University business.

Students receive a computer account for the duration of their studies that provides access to a variety of campus IT services including:

  • MyUAlbany:  Enroll in classes, obtain financial aid and billing information, check your grades, update your contact information, learn about technology discounts, and more.
  • UAlbany Mail:  All students receive a UAlbany email account. Email is an official means of campus communication. All messages from instructors or the University are sent to a student's UAlbany Mail address.
  • Blackboard::  Many courses include an online component using Blackboard; some courses are offered entirely online.  All students have access to the Blackboard Student Orientation.
  • WiUAlbany:  UAlbanyWiFi is the wireless signal you can access while on campus.
  • Virtual Information Commons:  Remote access to licensed software provided by the University.

Activate Your Account

You’ll want to start using campus IT services right away, so it’s important to know how to access and use them. Getting started is easy! Complete the four steps below to activate your account.


1. Get Your PIN

When you were matriculated, a message containing a PIN was sent to the personal email address you provided to the University during the admissions process. Use this six-digit number to set your password and activate your account. Do not share your PIN with anyone.  If you need your PIN, contact the ITS Help Desk at (518) 442-3700 or visit Lecture Center 27. Your PIN cannot be re-issued by email.

  • To retrieve your PIN online, go to the www.albany.edu/myualbany and select "UAlbany Password Set/Reset".  On the Password Set page, select "Forgot your PIN?" and read the instructions.


2. Create a Complex Password and Get Your NetID

Your NetID and the password you create are used for the log in to IT services at the University.   Go to the MyUAlbany Welcome at www.albany.edu/myualbany and select "UAlbany Password Set/Reset.".  Enter your PIN and personal information.  You may enter your SSN or the AlbanyID number issued to you during the admission process.

  • Create a complex password. You’ll use it often, so choose something that is easy to remember but difficult for others to guess.
  • Setting a password will generate a confirmation message that states the services you can access with your password.  The confirmation message also contains your NetID.
    • NetID is composed of your first and last initials followed by six random digits. Memorize your NetID as you’ll use it often and it will never change.
  • Never share your password with anyone or save log in information in a browser on a machine used by others. Always close the browser when you complete a session. This prevents unauthorized persons from accessing your account and personal information.


3. Log In to MyUAlbany

  • Go to www.albany.edu/myualbany. Select "STUDENT LOG ON"  and enter your NetID and password. Click "Login."  You now have access to the MyUAlbany portal.
  • Select Email Address within the 'Other Links' panel to obtain your Student email address.  You may also want to confirm or revise your Personal email address
  • Always "Sign Out" of MyUAlbany and close all browser windows to protect your information.


4. Log In to Your UAlbany Mail Account




Need more help? Contact the ITS Service Desk.


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