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Note

Some of the instructions below rely on third parties or reference third party services which ITS does not manage or control.

  1. We have instructions for setting Set up UAlbany Mail in Outlook at as per: https://wiki.albany.edu/x/HJU8Ag
  2. Once your UAlbany Mail account is added, change Outlook to synchronize all e-mail via the steps under More Information (about half-way down): https://support.microsoft.com/en-us/kb/2733062
  3. Google has instructions for setting Set up your Gmail account in Outlook at as per: https://support.google.com/mail/troubleshooter/1668960?hl=en
  4. You may need to enable less secure apps to access Gmail via the steps from: https://support.google.com/accounts/answer/6010255
  5. Wait for Outlook to finish synchronizing all e-mail. The status at the bottom of Outlook will read "All folders are up to date." This will take some time.
  6. Export your UAlbany Mail content to an Outlook archive file (.PST) via the steps under Outlook 2013 and 2016 at here: https://support.office.com/en-us/article/Export-or-backup-email-contacts-and-calendar-to-an-Outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91
    • This will likely take several minutes.
  7.  Create a label in Gmail for your UAlbany content via the steps at here: https://support.google.com/mail/answer/118708?hl=en 
  8.  SelectIn Outlook, select/go into the folder corresponding to the UAlbany label you made in Gmail .
  9. Import your UAlbany Mail content from the Outlook archive file (.PST) via the steps under Outlook 2013 and 2016 at here: https://support.office.com/en-us/article/Import-email-contacts-and-calendar-from-an-Outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac
    • For Step 7, choose "Import items into the current folder".
    • This will likely take several minutes.
  10. Wait for Outlook to finish synchronizing all e-mail up to Gmail. The status at the bottom of Outlook will read "All folders are up to date." This will take some time, possibly several hours.

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