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Tip
titleMajor Changes
  • Dial 8 instead of 9 to get an outside line
  • Long distance codes are no longer required with the new system. All calling within the Continental US is available on most administrative phones as determined by each department.

Instructions:

On Campus Calls

  • Dial the last 5 digits of the telephone number. E.g. 23700 for (518) 442-3700

Local calls:

  • Dial 8 + 518 + phone number OR 8 + 1 + 518 + phone number
  • Dial 8 + 838 + phone number OR 8 + 1 + 838 + phone number

Continental US calls:

  • Dial 8 + 1 + Area code + phone number

International calls:

  • Dial 8 + 011 +  phone number

  • International calling capability can be added to phones per the request of the department. See How to submit a telephone request

    Info

    The ability to make long distance calls in the continental US is the standard for University-issued phones. An administrator in your department may change individual levels of long distance access based on specific job responsibilities.

Toll-Free Calls:

  • Dial: 8 + 1 + 10 digit phone number

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