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After the January 7, 2020 migration, the end-user receives a message "Connecting to the default {server} connection failed. Please have your IT department verify the connection settings for {url}.
Solution
It is possible that the The Windows "Registry" configuration database contains may contain a "Value" that points to the old server. We will clean that entry out to allow the server-provided default to connect.
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- Close EMS
- Open the Registry Editor
- Navigate to HKEY_CURRENT_USER\Software\Dean Evans and Associates\Version 44
- Click on the Named-Value UserServer
- Right-Click on the Name and click Delete
- Click Yes at the warning
- Re-open EMS
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