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Adding a shared mailbox to Outlook as a full Exchange account, via the instructions below, allows access to all features and settings, such as automatic replies, rules, and saving replies to the shared Sent Items folder.
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Be sure to use “Classic Outlook”, not “New Outlook” to follow these directions. |
Instructions
Open Outlook
Select File > Add Account :
Type the shared mailbox's full e-mail address and click Connect:
The University login page will appear. Enter your personal NetID, the first part of your email address (before the @albany.edu) or your full UAlbany Mail email address as your user name and password then click Sign In.
Complete your 2-step authentication.
You will be notified that the account was added:
Click Done.
Close and restart Outlook for the changes to take effect.
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