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A: Follow these instructions to Get Your Student Printing Passcode. Your unique, 6-character Student Printing Passcode will be displayed at the end of this process. It will also be sent to your UAlbany Mail email address. Use your Student Printing Passcode to print from any Student Printer. You can also Register and Print with Your UAlbany ID Card or Set Up the Pharos Secure Mobile App to print from your mobile device. 

Q: I forgot my passcode. What should I do?

A: Follow these instructions from any computer in the Information Commons to Reset Your Student Printing Passcode. . If you linked your passcode to your UAlbany ID Card, you need to re-link the new passcode to your ID Card.

Q: How do I link my passcode to my UAlbany ID Card?

A: Follow these instructions to Register and Print with Your UAlbany ID Card.

Q: How do I send a job to a printer?

A: There are two ways to send a job to print:

  1. Send a Print Job to a Student Printerfrom a Public Computing device from any Information Commons computer.
  2. Follow these instructions to upload documents and Print From Pharos Cloudfrom print.albany.edu.

Q: How do I release print jobs at a printer?

A: There are three ways to release a print job at a printer:

  1. Print with Your Student Printing Passcode.
  2. Register and Print with Your UAlbany ID Card. After you have register your UAlbany ID Card the first time, simply swipe your ID Card to print. Note that your UAlbany ID Card only works with B&W printers.Print with the Pharos Secure Release app (we need to rename this link or this page).

Q: Can I install Pharos Secure Printer on my personal computer?

A: Yes. Follow these instructions to Install Pharos Secure Printer on your PC or mac. 

Q: Can I print to a color printer using my UAlbany ID Card?

A: Approximately 20% 8% of UAlbany ID Cards contain special characters that prevent them from working with color printers. If your UAlbany ID Card will not release a color print job, Print with Your Student Printing Passcode or Print with Pharos Secure Release Mobile App instead. All UAlbany ID Cards work with B&W printers.