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Description
Action
If you are an Outlook user and find that good email is frequently getting sent to your Junk E-Mail folder, follow these instructions to turn off Outlook's additional junk e-mail filtering. After doing so, Outlook will only filter mail to your Junk E-Mail folder if you explicitly 'Block Sender' for a given email message. Note that UAlbany Mail will still perform spam filtering and move messages to your Junk E-mail folder when warranted unless you have disabled junk mail filtering in the Outlook Web App (OWA).
Instructions for Outlook
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- Open Outlook and verify that the Home tab is selected. Select the down arrow next to Junk found in the Delete section of the ribbon.
- Select Junk E-mail Options from the window.
- Choose No Automatic Filtering and click on OK.
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