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TouchNet, the application behind E-Pay and other UAlbany online stores, like Parking Management, is managed by Financial Aid and Student ServicesAccounts. Any requests for assistance resetting credentials within that service should be directed to them that office (httphttps://www.albany.edu/studentservices/cost-aid).

More information at E-Pay - Login process.

Admin users should access Touchnet Marketplace via https://secure.touchnet.net/central.

Info

Students login to ePay Epay for tuition bills and the like is via LDAP, so usual netID NetID and password and ITS password reset process are appropriate for that.