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changes.mady.by.user Lyons, Andrew H

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Action

Sometimes, printing an e-mail message from UAlbany Mail's Outlook Web App (OWA) using the menu option or command for print will result in a blank page being printed. The steps below will open the message in a printer-friendly view, allowing successful printing.

Instructions

  1. In the message you want to print, open the "More actions..." menu (arrow next to Reply) Forward at the top right corner of the message.
  2. Select Print from that menu:
    Image illustrating the More Actions menu and the Print item in it.Image RemovedImage Added
  3. When the printer-friendly version preview of the message opens, click the Print button. The print dialog box should open.
  4. Choose any printer and options you need and print the message.


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