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  1. Open Outlook
  2. Select File Add Account :

    Select File, then Add Account.

    Click New...
    Image Removed


  3. Type the shared mailbox's full e-mail address and click Connect:


  4. The University login page will appear.  Enter your personal NetID, the first part of your email address (before the @albany.edu) or your full UAlbany Mail email address as your user name and password then click Sign In
    UAlbany login screen

  5. Complete your 2-step authentication.
  6. You will be notified that the account was added:


  7. Click Done.
  8. Close and restart Outlook for the changes to take effect.

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