Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 4 Next »

Unable to render {include} The included page could not be found.

When preparing to leave the University, some people may want to migrate their UAlbany Mail account's contents to Gmail. The instructions below should help.

Some of the instructions below rely on third parties or reference third party services which ITS does not manage or control.

  1. Set up UAlbany Mail in Outlook as per: https://wiki.albany.edu/x/HJU8Ag
  2. Once your UAlbany Mail account is added, change Outlook to synchronize all e-mail via the steps under More Information (about half-way down): https://support.microsoft.com/en-us/kb/2733062
  3. Set up your Gmail account in Outlook as per: https://support.google.com/mail/troubleshooter/1668960?hl=en
  4. You may need to enable less secure apps to access Gmail via the steps from: https://support.google.com/accounts/answer/6010255
  5. Wait for Outlook to finish synchronizing all e-mail. The status at the bottom of Outlook will read "All folders are up to date." This will take some time.
  6. Export your UAlbany Mail content to an Outlook archive file (.PST) via the steps under Outlook 2013 and 2016 here: https://support.office.com/en-us/article/Export-or-backup-email-contacts-and-calendar-to-an-Outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91
    • This will likely take several minutes.
  7. Create a label in Gmail for your UAlbany content via the steps here: https://support.google.com/mail/answer/118708?hl=en 
  8. In Outlook, select/go into the folder corresponding to the UAlbany label you made in Gmail.
  9. Import your UAlbany Mail content from the Outlook archive file (.PST) via the steps under Outlook 2013 and 2016 here: https://support.office.com/en-us/article/Import-email-contacts-and-calendar-from-an-Outlook-pst-file-431a8e9a-f99f-4d5f-ae48-ded54b3440ac
    • For Step 7, choose "Import items into the current folder".
    • This will likely take several minutes.
  10. Wait for Outlook to finish synchronizing all e-mail up to Gmail. The status at the bottom of Outlook will read "All folders are up to date." This will take some time, possibly several hours.

 


Need more help? Contact the ITS Service Desk.


  • No labels