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If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile.
Instructions: Add a Departmental (shared) Mailbox to the Outlook Mobile app for iOS or Android
Currently, there is no supported way to add a Departmental Mailbox to a mobile device's native mail program. However, there is a workaround to access a Departmental Mailbox via your device's browser (Safari, Chrome, etc.):
- Log into mail.albany.edu
- Request the desktop version of the site (via long hold on the new tab icon)
- Log into the Departmental Mailbox.
- Once you do that, the URL will be something like the following (substitute your mailbox alias for MAILBOXALIAS)
https://outlook.office.com/mail/MAILBOXALIAS@albany.edu/inbox - Alternatively, copy and paste that above address, substituting your Departmental Mailbox alias (the part before @albany.edu) for MAILBOXALIAS, and then log in as yourself, and you will be brought right to the mailbox.