Software/Application/Operating System not operating as needed or expected

ITS provides support to install approved software and applications and iOS and Windows on University owned computers.

Apple/Mac iOS

• Disabling Gatekeeper on MacOS to Run Installation Package

• Enroll your computer in Jamf

PC/Dell Windows

• Windows 10

Web Browser

• Web Browser -  Login Error–request entity too large

• Web Browser - Allow Pop-ups for UAlbany web applications

• Web Browser - How to clear cookies

• Web Browser - How to clear temporary files or cache

• Web Browser - How to Enable Cookies

• Web Browser - Safari - Make scroll bars visible

Other Software

•  Adobe Adobe Acrobat:  Using Adobe Creative Clod App to Install Adobe application

Related Articles:

• Windows 11 FAQ coming soon

• Hardware Lifecycle Services

• Software Application and Distribution

• Printing and Related Services

• Software Request Form

Policies and Related Documents:

• Connecting Devices to the University Network

• Standards for Connecting Devices to the University Network

• Standards for Connecting Servers to the University Network