Web Browser - How to clear temporary files or cache
Action
The Temporary Internet Files (or cache) folder contains web page content that is stored on the computer's hard disk to facilitate quicker viewing of pages. This cache permits the browser to download only the content that has changed since the web page was last viewed, instead of downloading all content each time the page is displayed. Periodically, you should delete the files in the Temporary Internet Files folder.
NOTE: We recommend that you clear the browser's cache and, when the process completes, close any open windows, quit/exit the browser and then relaunch the browser.
Depending on the service being used, you may also need to clear cookies or enable cookies in the browser
Check browser settings for compatibility with MyUAlbany, UAlbany Mail and Blackboard
Instructions
Browsers
In most browsers (not Safari, though), the keyboard shortcuts below may open the dialog box needed, saving some steps:
Windows: Ctrl + Shift + Delete
macOS: Command + Shift + Delete
Firefox
Select Firefox menu >Settings
Select Privacy & Security link
Select Clear Browsing Data button in the Cookies and Site Data section
Check the box for Temporary cached files and pages and uncheck the other boxes
Click Clear button
Chrome
Select Chrome menu > Settings
Select Privacy & Security link
Select Delete browsing data link under the Privacy and security section
Select More > All time from the Time range drop-down menu
Check the box for Cached images and files and uncheck the other boxes
Select Delete data button
Safari
Select Safari menu > Clear History and Website Data
Select All history from the Clear drop-down menu
Select Clear History
This will clear all cache, cookies, and history from Safari.
Edge
Select Edge menu>Settings
Select Privacy, search, and services link
Select Clear browsing data
Select Choose what to clear
Select "All time" from the "Time range" drop-down menu
Check the box for Cached images and files and uncheck the other boxes
Select Clear now button