Unable to render {include} The included page could not be found.
Major Changes
- Dial 8 instead of 9 to get an outside line
- Long distance codes are no longer required with the new system. All calling within the Continental US is available on most administrative phones as determined by each department.
Instructions:
On Campus Calls
- Dial the last 5 digits of the telephone number. E.g. 23700 for (518) 442-3700
Local calls:
- Dial 8 + 518 + phone number OR 8 + 1 + 518 + phone number
- Dial 8 + 838 + phone number OR 8 + 1 + 838 + phone number
Continental US calls:
- Dial 8 + 1 + Area code + phone number
International calls:
Dial 8 + 011 + phone number
International calling capability can be added to phones per the request of the department. See How to submit a telephone request
The ability to make long distance calls in the continental US is the standard for University-issued phones. An administrator in your department may change individual levels of long distance access based on specific job responsibilities.
Toll-Free Calls:
- Dial: 8 + 1 + 10 digit phone number
Emergency calls:
- From a desk phone: Dial 911
- From a cell phone: Dial (518) 442-3131
DO NOT CALL 911 from your Jabber Mobile app. UPD may not receive the correct location information from the Jabber Mobile app.