Action
Adding a shared mailbox to Outlook as a full Exchange account, via the instructions below, allows access to all features and settings, such as automatic replies, rules, and saving replies to the shared Sent Items folder.
Instructions
- Open Outlook
Select File > Add Account :
- Click New...
- Type the shared mailbox's full e-mail address and click Connect:
- The University login page will appear. Enter your personal NetID, the first part of your email address (before the @albany.edu) or your full UAlbany Mail email address as your user name and password then click Sign In.
- Complete your 2-step authentication.
- You will be notified that the account was added:
- Click Done.
- Close and restart Outlook for the changes to take effect.