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Q. How do I reserve space on campus?
Q: How do I Log in to Virtual EMS?
A:A: It depends upon who YOU are.
Faculty/Staff may log in using their University NetID and password.
Students once approved* by Student Involvement who are affiliated with an approved Student Group may log in to the Event Management System (EMS) using their University NetID and password.
*
current policy
Off Campus Customers
If you will be requesting University spaces on a more regular basis, you may request an EMS account through a Service Desk Request. Please note: all off campus users of University facilities will need to apply for a Revocable Permit.
Q: Is there documentation, a "how to" guide?
A: Naturally....please see the tutorial here. You may also read the vendor's complete user manual here.
Q: What browsers are compatible with Virtual EMS?
A: Per DEA documentation: the web components (Virtual EMS, Web Client and the CPI) will work with: Internet Explorer 7.0-11.0 Firefox, Google Chrome and Safari
Q: Who has access to Virtual EMS?
A: Faculty/Staff and Students affiliated with an approved Student Group may log in to the Event Management System (EMS) using their University NetID and password.
Q: The "browse for events/facilities/space" and the "reservations" features are not working properly.
A: You may need to clear the cache in your web browser. See the AskIT wiki https://wiki.albany.edu/x/EASX.
Q: Why should I be using EMS?
A: It will help you coordinate many vital campus services like dining, catering, multimedia support, and housekeeping for event programming. In many cases Virtual EMS is your only means to making a reservation request.
Q: Is there a mobile version of VEMS?
A: Yes, if If you access VEMS from a mobile device you are redirected to the mobile version. It does not require a client download, the web application is dynamically reformatted for use on a mobile device.
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Questions about a particular space? See the venue site for details. Anyone* can look at events as a Guest* and can select one of the two options under the Browse menu: University at Albany's public calendar may be found at: events.albany.edu Need Help using the system? Please submit a Service Desk Request. Where is Virtual EMS?
*Off Campus Customers requesting University spaces on a regular basis may request an EMS account through a Service Desk Request. Note: all off campus users of University facilities will need to apply for a Revocable Permit. |
