If the sender of an email wishes to recall a sent message the following steps will show how:

1. Open Outlook

2. Left click on the "Sent Items" subfolder

3. Double click on the email in question so that the email opens in its own window.

4. Left click on "Actions" in the options at the top of the email window

5. Expand the Actions list to it's full size by clicking on the arrow icon at the bottom of the subdirectory

6. Select "Recall this Message"-

the sent message then will be returned to sender.

...

Action

The recipient of the email you want to recall must also be using a UAlbany Mail e-mail account.  For example, you cannot recall a message sent to someone's personal (Gmail, Yahoo, etc.) account.  Also, the success or failure of a recall depends on the settings the recipient has in Outlook.  If a recipient is forwarding his/her mail to another mailbox, then you cannot recall that message.

Instructions

Recall or replace an e-mail message after it is sent