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Action
The recipient of the mail email you want to recall must also be using an Exchange a UAlbany Mail e-mail account. For example, you cannot recall a message sent to someone's personal (gmail, yahooGmail, Yahoo, etc.) account. If the message was sent to xxxxx@albany.edu, it most likely cannot be recalled. Also, the success or failure of a recall depends on the settings the recipient has in Outlook.
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If a recipient is forwarding his/her mail to another mailbox, then you cannot recall that message.
Instructions
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an e-mail message after it is sent
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