| Tip | ||
|---|---|---|
| ||
Select the guide. Use the download icon |
Get Started with the UAlbany Phone System
| Table of Contents | ||||
|---|---|---|---|---|
|
Desk phones
Cisco Phone Training Video (11:23 minutes)
Cisco Jabber
Cisco Jabber Quick Reference Guide
Jabber is a software application for Windows, Mac OS X, and mobile devices. It works in conjunction with your Cisco 8841 phone and also allows you to use your computer as your phone. It provides an easy way to look someone up in the University Directory. Other features include displaying someone's presence (the ability to see if someone is available), video calls, voice messaging, and conferencing capabilities.
Self Care Portal
Cisco Unified Communications Self Care Portal Quick Reference Guide
Use the Cisco Self Care Portal to set up features and functionality on your Cisco phone including adding Speed Dials, Call Forwarding, and Single Number Reach.
Voice Mail
Accessing Your Voice Mailbox from a Cisco Phone
Voicemail System Key Shortcuts
ACD/Call Center Guides
Finesse Agent Quick Reference Guide.pdf
Finesse Supervisor Quick Reference Guide.pdf
| Include Page | ||||
|---|---|---|---|---|
|