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Important Notice

Beginning August 17, 2020, all faculty and students must activate their University Zoom account and use it to access UAlbany-scheduled Zoom sessions. On September 27, 2020, Zoom will require that all Zoom meetings have a Passcode or a Waiting Room enabled. Please learn more about this security requirement.

About the Service

Zoom is a cloud solution that offers video, audio, and wireless screen-sharing experience. The software allows users access to audio conferencing, video conferencing, online meetings, group messaging and web conferencing service in the cloud. Using and participating in a Zoom meeting is easy. Get connected on your workstation, your mobile devices, or telephone. Zoom can be used on various platforms: Windows, Mac, Linux, iOS, Android, Blackberry, and H.323/SIP room systems.

Get Started with Zoom

Getting Connected

To use Zoom for video conferencing you will need:

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam - built-in or USB plug-in
  • Or, a HD cam or HD camcorder with video capture card

Getting Started with Zoom on a Mobile Device

Getting started with Zoom on a laptop or desktop computer

Using the Service

 The Zoom service includes several communication and collaboration features:

Training and Support



Need more help? Contact the ITS Service Desk.


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