Zoom

About the Service

Zoom is a cloud solution that offers video, audio, and wireless screen-sharing experience. The software allows users access to audio conferencing, video conferencing, online meetings, group messaging and web conferencing service in the cloud. Using and participating in a Zoom meeting is easy. Get connected on your workstation, your mobile devices, or telephone. Zoom can be used on various platforms: Windows, Mac, Linux, iOS, Android, Blackberry, and H.323/SIP room systems.

Get Started with Zoom

• First Time Using Zoom
• Zoom: The Basics
   

Getting Connected

To use Zoom for video conferencing you will need:

• An internet connection – broadband wired or wireless (3G or 4G/LTE)
• Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
• A webcam or HD webcam - built-in or USB plug-in
• Or, a HD cam or HD camcorder with video capture card

Getting Started with Zoom on a Mobile Device

• iOS
• Android
• Sign into Zoom Mobile

Getting started with Zoom on a laptop or desktop computer

• Sign into the Zoom app on a computer

Using the Service

 The Zoom service includes several communication and collaboration features:

• Join a Zoom Meeting
  • Join a Zoom Meeting
  • Join a Zoom Meeting by Phone
• Schedule a Zoom Meeting/Class Lecture 
  • Zoom Meeting Limits
  • Meet Now vs Scheduled Meetings
  • Host an instant Zoom Meeting
  • How to Schedule a Zoom Meeting
  • Schedule a Zoom meeting from Outlook Desktop Client
  • Schedule a Zoom meeting from Outlook Web (OWA)
  • Start a Scheduled Zoom Meeting/Class Lecture You Created
  • Scheduling Recurring Meetings
  • Use Templates to Save Zoom Meeting Settings
  • Schedule Meetings for Another Person (Delegate)
  • Restrict Meeting Access to UAlbany Users Only
  • Require Registration for Zoom Meeting
  • Send Chat Messages Within a Zoom Meeting
• Faculty: Add Zoom in your Blackboard Course
• Share Your Screen
  • Screen Sharing a PowerPoint Presentation
• Invite Others to Join a Zoom Meeting/Class Lecture
• Record a Zoom Meeting
  • Recording on a Mobile Device
  • Recording Layouts 
    • Zoom Meeting Recording Layout
  • Cloud Recording 
    • Cloud Recording Playback
    • Managing Cloud Recordings
  • Automatic Transcribe Zoom Cloud Recordings
    • Generate a Transcript
    • View and Edit a Transcript
    • Embed a Transcript
    • Search within a Transcript
  • Record a PowerPoint Lecture with Audio
• Group Messaging
  • Notifications for Group Messaging
• Breakout Rooms
• Virtual Background
  • UAlbany Zoom Backgrounds
• Using Polls in Zoom Meetings
• Language Interpretation in Zoom 
• Video and audio conferencing tips
• Using Zoom with Microsoft Teams
• Zoom Webinar
• Zoom Meetings vs. Webinars
• Roles in Zoom Webinar
• Scheduling a Webinar with Registration
• Q & A in Zoom Webinar
• Using Chat in Zoom Webinar

Troubleshooting

• Troubleshooting Issues with Zoom

Training and Support

• QuickStart Training Videos
• Pre-recorded UAlbany Zoom Training
• Frequently Asked Questions
• Support and training, including webinars, is available directly from Zoom: https://support.zoom.us
  • Zoom Live Training Webinars
  • Zoom Video Tutorials
  • Zoom Recorded Training Sessions
• For direct assistance or training, please submit a Service Desk Request.