Sometimes, printing an e-mail message from UAlbany Mail's Outlook Web App (OWA) using the menu option or command for print will result in a blank page being printed. The steps below will open the message in a printer-friendly view, allowing successful printing.
- In the message you want to print, open the "More actions" menu (three dots) at the top right corner of the message
- Select Print from that menu
- When the printer-friendly version of the message opens, the print dialog box should also open
- Choose any printer options you need and print the message