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Action

Follow the instructions below to download and install Jabber on your Mac computer.

Instructions

  1. In your web browser, Download Cisco Jabber for Mac
  2. Open your download folder and double-click the installer to open it
    Jabber installer icon
  3. Click the Continue button on the Introduction section.

    Screenshot of the Jabber installer window, including the Continue button
  4. Click the Continue button on the Software License Agreement section.
    Screenshot of the Jabber license agreement window, including the Continue button
  5. Click the Agree button to continue installing Jabber.
    Screenshot of the Jabber license window, including the Agree button
  6. Click the Install button to install the software.
    Screenshot of the Jabber installer window, including the Install button
  7. Click the Close button once installed.
    Screenshot of the Jabber installer window, including the Close button
  8. Open Safari web browser and click, type or copy/paste the following into the search bar: ciscojabber://provision?ServicesDomain=albany.edu&VoiceServicesDomain=ucsrv.albany.edu
  9. Click Allow to let Safari open and configure Jabber.
    Safari prompt to allow opening Jabber
  10. Click Continue to verify certificate.
    Screenshot of the certificate warning, including the Continue button to accept it.
  11. Open Jabber from your Applications list
  12. Log in to Jabber with your NetID and password.
    Screenshot of the Jabber login window
  13. If another Certificate Not Valid window appears, click the Continue button.
    Screenshot of the certificate warning, including the Continue button to accept it.

Additional Information

Once installed, we have additional information on using Jabber available.



Need more help? Contact the ITS Service Desk.


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